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Practice Update - 17th January 2022

Being under pressure is now something we have become accustomed to, and we know that our patients are fully aware of the strains in the system as a result of the Covid and flu vaccination campaigns, as well as trying to catch up with ‘the day job’.

Dr Sarma joined the practice as a Salaried GP in October last year, and we are pleased that Dr Lisa Knight has also taken on the position of Salaried GP with effect from 11th January.

We are slowly returning to a new normal and having additional GPs in the team will increase our appointment availability and therefore improve access for patients.

Dr Julian Bashforth will be taking on a Partnership role in the coming weeks. If Dr Bashforth is now your named GP we will have contacted you. We apologise that, due to unforeseen circumstances, he was unable to join as hoped on 17th January, but he will be starting in the coming weeks.

Our capacity has been increased due to patient and appointment demand. We have therefore looked at the patient list sizes for each GP and reduced them across the practice so that the GPs are able to manage their workload. As a result, some patients will have been notified of a change of GP from their registered GP to Dr Knight.

These patients have not been ‘chosen’ for any particular reason: a random computer search was completed and a batch exported alphabetically. We realise that for many patients, a change of GP can be disruptive and unsettling, and we apologise for this. However, Dr Knight is an experienced, local GP and is very well liked by both the patients and staff.

We ask that you please consult with her and give her the opportunity to reassure you. We are unable to transfer 1,000 patients back to their previous GP, and waiting times for appointments will not improve if the doctors continue to hold such long personal lists.

As the rules around transportation of Covid vaccines changed in December, we volunteered to hold some vaccination clinics here in the week leading up to Christmas. Staff worked their days off, and we had some very kind patients who volunteered to help with signposting those who attended. Uptake was not as high as expected, however, and out of the 2,000 appointment slots available, we were only able to fill 800. A further clinic was held last week and another 150 vaccinations given.

We would like to thank the staff and volunteers who gave up their time to help manage the clinics so that we could offer this service, and to the patients who queued for longer than we anticipated in order to receive their vaccination.

Our flu clinics were also very busy this year and the numbers vaccinated were at an all-time high. For anyone still wishing to be vaccinated against the flu, please contact reception as soon as possible to get an appointment – it is not too late, yet!

Thank you for bearing with us throughout this difficult period and we hope that the changes we have made will improve the services within the practice. We also hope it will improve the working lives for the staff who have worked tirelessly throughout the pandemic. They have given up their weekends and Bank Holidays and have had to cope with constant dissatisfaction from being unable to offer our usual level of service. A huge personal thank you goes to them as, without the staff, the practice would not be here.

Debbie Stimpson

Practice Manager

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Primary Care Networks (PCNs)

From 1 July 2019, all GP practices - including ours - started to work together in ‘Primary Care Networks’ (PCNs), to share their expertise and resources over wider geographical area.

The NHS’s Long Term Plan, published in January 2019, aimed to integrate a lot of services which have traditionally worked separately - like mental health services, physiotherapy and social care. By working together in a PCN, practices like ours can offer you a wider range of services than we can on our own, and give you much faster and more efficient access to the right care and support. The COVID clinics are a splendid example of this.

We belong to Havant & Waterlooville PCN which consists of the following practices:

Bosmere medical Practice, Park Lane Surgery, Staunton Surgery, The Denmead Practice, Oaks Healthcare & The Village Practice

Together we have developed teams of healthcare professionals, including GPs, pharmacists, district nurses, community paramedics, physiotherapists and other health workers, to provide tailored care for patients in their community.  Social Prescribers have been appointed to help direct people to a whole range of non-medical services, like social clubs, community support groups and exercise activities, that will help them take greater control of their own health and stay well. In addition we have organised & run the COVID clinics as a combined resource.

Within the Fareham & Gosport & South Eastern Hampshire CCG area, PCNs  deliver personal care valued by patients and GPs, and allow better collaboration between us and other practices.

Dementia Friendly

The surgery has been successful in a bid for financial support to improve the quality of care for patients and their families with dementia both in the surgery and within the wider community. We are also proud to have secured Dementia Friendly status. Benefits include improved experience for patients and their carers and staff being better equipped to deliver high quality dementia care.

Our aim is to:

  • Recognise dementia earlier
  • Support a prompt diagnosis so patients and families have more time to plan their future.
  • Support patients and their carers from diagnosis to end of life.
  • Contact patients within one month of discharge from Older Peoples Mental Health Services.
  • Contact patients within 1 week of discharge following a hospital admission.
  • Help build and a support a dementia friendly community.

Kim Badcock, our former nurse practitioner, will be working in the practice for one day per week to help develop and deliver this service.

The new edition of Dementia Friendly Hampshire Guide 2020 has now been published. The new Directory has also been updated on the Care Choices website and the link is shown below:

Via this link you can access a page which displays both a PDF and eBook version.

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